App Support

How can we help?

Support for Lantern Biblical Guidance, including app issues, general questions, feedback, and feature requests.

When contacting us

To help us investigate quickly, include your device model, iOS version, Lantern app version, a short description of what happened, and the steps that led to the issue.

Please do not email passwords, payment-card information, or other highly sensitive information.

Frequently asked questions

Common support topics

What is Lantern?

Lantern is a Scripture-centered guidance app designed to connect real-life situations with relevant Bible passages, biblical stories, reflection, prayer, and practical next steps.

Is Lantern a replacement for a pastor, counselor, doctor, lawyer, or emergency service?

No. Lantern provides pastoral and educational guidance. It is not a substitute for medical, legal, financial, emergency, or licensed counseling services.

How do I report an incorrect or concerning response?

Email contact@avenridgegroup.com with a description of the response and enough context for us to review it. Avoid including information you do not want shared by email.

How can I request a feature or send feedback?

Send your suggestion to contact@avenridgegroup.com. We welcome feedback about usability, biblical-reference quality, accessibility, and features you would find helpful.

Where can I learn about privacy?

Read the Lantern Privacy Policy and Privacy Choices pages.

Still need help?

Contact the Lantern team.

We can help with technical problems, feedback, feature requests, and general questions about the app.

Contact Support